CCL Label is a global leader in packaging solutions, producing high-quality labels and packaging materials for industries such as pharmaceuticals, food & beverage, and consumer goods. In high volume manufacturing environments like CCL’s, every second counts, delays in production lead to increased costs, missed deadlines, and wasted resources. At the heart of CCL’s print production workflow is the Job Setup Report System (JSR), a critical pre-production process that ensures print jobs are correctly configured before machines begin running.
Our research began where it mattered most, the factory floor. We spoke directly with managers and printers, the people who relied on the Job Setup Report System every day. What we found was a system bogged down by paperwork, delays, and inefficiencies that slowed production instead of streamlining it.
Supervisors struggled to chase down physical reports for approval, operators spent valuable time handwriting logs, and tracking past reports for audits felt like searching for a needle in a haystack. The solution wasn’t just to digitize the process—it was to redesign it for speed, accuracy, and ease of use.
A digital solution was needed, not just to replace paper, but to eliminate inefficiencies and create a scalable system that streamlined production.
Attached Above is a preview of the Job Setup Log Report for reference.
As a design engineer, I worked alongside my project manager, who oversaw the I.T. system, to break down the outdated Job Setup Log Report system and rebuild it as an intuitive, digital workflow.
We needed to design a system that balanced automation with operator input, ensuring efficiency without overwhelming users with unnecessary manual entry. Instead of simply replicating the paper form digitally, we streamlined the process, automating what we could while keeping the critical inputs in focus.
Once the job number is entered, the system auto-fills the rest — cutting redundant data entry and reducing setup errors.
Operators enter 3 key fields:
Paper forms forced operators to re-enter everything. We flipped that:
Final review shows a complete digital form before submission. No handwriting, no confusion.
At CCL Label, job setup was a slow, manual chore. Operators filled out handwritten forms, supervisors scrambled for approvals, and finding past reports felt like searching for a needle in a haystack. The system wasn’t just outdated, it was a drag on productivity.
With the launch of the Digital Job Setup Report System, everything changed. What once took minutes now took seconds. Operators entered only what mattered, approvals moved instantly, and the paper trail was replaced by real-time digital records.
What began as a frustrating, time-consuming task became a streamlined, intuitive system, boosting speed, accuracy, and team morale.
The video below provides a visual preview of the final system in action, demonstrating how digital transformation optimized CCL’s workflow.